Privacy Policy for ScSi Diamonds, LLC

Effective Date: 4/20/2024

1. Introduction Welcome to ScSi Diamonds, LLC. We are committed to protecting the privacy and security of our customers' information. This Privacy Policy outlines the types of information we collect, how it is used, and the steps we take to protect it.

Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Cookies and Usage Data

Usage Data

Collection of Usage Data: We automatically collect certain information when you access, use, or interact with our services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our service, and other technical information. This information is primarily needed to maintain the security and operation of our services, and for our internal analytics and reporting purposes.

How We Use Usage Data:

To Provide and Maintain our Service: Including to monitor the usage of our service.

For Business Transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of ScSi Diamonds, LLC’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by ScSi Diamonds, LLC about our service users is among the assets transferred.

To Improve Service: We use the data to understand how our services are being used and how we can improve them to enhance user experience.

For Compliance Purposes: To comply with legal obligations and legal process and to protect and defend the rights or property of ScSi Diamonds, LLC.

Analytics: We may use third-party service providers to monitor and analyze the use of our service. These third-party service providers have their own privacy policies addressing how they use such information.

Tracking & Cookies Data: We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of our service.

By using the Service, you agree to the collection and use of information in accordance with this policy. Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Information Sharing and Disclosure

Third-party Service Providers: ScSi Diamonds, LLC engages various third-party service providers to facilitate the operation of our services, to provide the service on our behalf, and to assist us in analyzing how our service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Examples of services include:
Data analysis
Email delivery
Hosting services
Customer service
Marketing efforts

We share your data with these third parties in a manner that is consistent with this Privacy Policy, and we will always seek to ensure that any third party handling your personal information will uphold the security and confidentiality of the data they process on our behalf.

Legal Requirements: ScSi Diamonds, LLC may disclose your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation: We may be required to release personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Protect and defend the rights or property of ScSi Diamonds, LLC: This includes enforcing our agreements and policies to ensure the ongoing operation of our services.

Prevent or investigate possible wrongdoing in connection with the service: If we believe that your data has been misused, we may share information with legal authorities or third parties to investigate the potential misuse.

Protect the personal safety of users of the Service or the public: We will share information to prevent threatened harm or if the safety of others is at risk.

Protect against legal liability: In circumstances where disclosure is required to protect the legal rights or property of ScSi Diamonds, LLC or to mitigate our liability in legal disputes.

Your personal information will be treated with respect and considerations for your privacy and legal rights. Changes to our policy on sharing and disclosing personal information will be communicated through updates to this Privacy Policy.

Security of Data

At ScSi Diamonds, LLC, we recognize the importance of safeguarding your personal information and are committed to protecting it from unauthorized access, alteration, disclosure, or destruction. Here are the measures we have put in place to secure the data we collect:

1. Secure Data Handling Practices:

Data Encryption: We use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site to help ensure the secure transmission of all personal data.

Secure Servers: All sensitive and private data exchanged between our site and its users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

2. Internal Policies and Training:

Access Control: Access to personal data is strictly limited to personnel who need access to the information to perform their job duties. These employees are trained on the importance of maintaining the security and confidentiality of personal data.

Regular Audits: We conduct regular audits and checks to ensure that our internal processes meet our high standards of security.

3. Technological Safeguards:

Firewalls and Anti-Virus Protection: We use firewalls and antivirus technology to block unauthorized access and potential threats from entering our network systems.

Data Integrity Systems: Regular system tests are conducted to validate the effectiveness of our security practices and ensure that our systems and processes are functioning as intended.

4. Incident Response Plan:

Monitoring: We monitor our systems for possible vulnerabilities and attacks, and we regularly update our incident response plans.

Response Protocols: In the case of a data breach, we have established protocols to act quickly to secure the network, assess the impact, and mitigate any damage caused by a breach.

Acknowledgment of Limitations: While we strive to use commercially acceptable means to protect your Personal Data, we must acknowledge that no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Commitment to Continuous Improvement: ScSi Diamonds, LLC is committed to continually improving our security measures and enhancing the protection of our customers' data. We stay updated with the latest security technologies and practices to ensure that we are doing everything we can to protect the information entrusted to us.

Your trust is important to us, and we are committed to ensuring the security of your personal information. Should you have any questions about the security of your personal data, please contact us directly.

Data Retention

Purpose of Data Retention At ScSi Diamonds, LLC, we retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention periods are based on criteria that include legal and accounting requirements, the nature of the data, and the necessity of the data for fulfilling our business operations.

Criteria for Determining Retention Periods The following criteria are used to determine the retention period for different types of personal data:

Transactional Data: We retain data related to purchases and customer interactions for the duration required by tax and commercial law, generally up to seven years, to comply with legal obligations, resolve disputes, and enforce our agreements.

Account Information: For individuals who have created an account with ScSi Diamonds, LLC, we retain personal information for as long as the user’s account is active and for a reasonable period thereafter in case the user decides to re-activate the services.

Marketing Information: Information used for marketing purposes, such as email addresses for newsletters, is retained as long as the individual does not unsubscribe from our marketing communications. Once an individual opts out or unsubscribes, their personal data is promptly removed from our marketing databases.

User-Generated Content: If you contribute to a public area or feature of our services, such as a chat room, bulletin board, list serve, blog, wiki, or other open forum that we may make available on or through our services, the information that you submit, post, or display will be considered publicly accessible and will be retained as long as legally permissible.

Disposal of Data Once the retention period has expired, ScSi Diamonds, LLC ensures that personal data is either:

Deleted: Securely deleting the data from all our systems, servers, and backups to ensure it is no longer accessible.

Anonymized: Where deletion is not possible or if we need to use the information for statistical analysis or research purposes, the data is anonymized to prevent the identification of any individual.

Security Measures in Data Disposal We employ secure data disposal methods to prevent unauthorized access to or the recovery of any personal information. This includes using software techniques that erase and overwrite the data multiple times.

Review and Updates to Retention Policy Our data retention policies are reviewed regularly to ensure that they comply with professional standards and legal obligations. Updates to our retention periods are made in response to changes in applicable laws and operational necessities.

Contact Information If you have questions about our data retention policies or need further information regarding how long your personal data will be retained, please contact us through our designated customer service channels.

This section of our Privacy Policy aims to provide transparency regarding how long we keep personal data and the measures we take to ensure it is securely disposed of when no longer needed.

International Data Transfers

Overview of Data Transfers At ScSi Diamonds, LLC, we operate globally, and your personal data may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

Safeguards for Data Transfers To ensure that your personal information receives an adequate level of protection when transferred outside of your home country, ScSi Diamonds, LLC implements the following safeguards:

Data Transfer Agreements: We use standard contractual clauses approved by the European Commission or other suitable safeguard to permit data transfers from the EEA to other countries. Standard contractual clauses are commitments between companies transferring personal data, binding them to protect the privacy and security of your data.

Privacy Shield Framework: If transferring data from the EU or Switzerland to the United States, we comply with the Privacy Shield Framework, which requires us to provide similar protection to personal data shared between Europe and the US.

Corporate Binding Rules: For intra-group international data transfers, we may use Corporate Binding Rules that ensure all group entities uphold the same level of protection for personal data.

Your Rights Regarding Data Transfer You have the right to obtain information about the mechanisms under which your data is transferred outside of the EEA. Please contact our data protection officer for more information.

Your Rights

Overview of User Rights As a user of ScSi Diamonds, LLC, you have certain rights regarding your personal data. These rights include:

Access: You have the right to access personal data we hold about you and to ask how your personal data is used by us after it has been gathered.

Correction: You have the right to correct inaccurate or incomplete personal data concerning you.

Deletion: In certain circumstances, you have the right to delete the personal data we hold about you.

Restriction of Processing: You have the right to request that we temporarily or permanently stop processing all or some of your personal data.

Data Portability: You have the right to obtain a copy of your personal data in a structured, machine-readable format, and to request that we transfer this data to another service provider.

Object: You have the right to object to us processing your personal data on grounds relating to your particular situation.

Consent Withdrawal: Where the processing is based on your consent, you have the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

Exercising Your Rights To exercise any of these rights, please contact us using the contact information provided on our website. We will respond to your request within 30 days but may require proof of identity to process your request. If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.

Children's Privacy

ScSi Diamonds, LLC is committed to protecting the privacy of children. Our services are not designed for, targeted at, or intended to be attractive to children under the age of 13. We do not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register for our services.

If we discover that we have collected personal information from a child under the age of 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us immediately at our provided contact details.

Parents and guardians who are aware that their child has provided us with personal information without their consent are encouraged to contact us. We will take the necessary steps to remove such information and terminate the child's account if applicable.

Changes to This Privacy Policy

ScSi Diamonds, LLC reserves the right to update or change our Privacy Policy at any time. Changes to this policy are necessary to accommodate new services, changes in our business practices, or legal developments.

Notification of Changes: Whenever significant changes are made to this Privacy Policy, we will notify you by prominently posting a notice of such changes on our website, and/or by sending you an email or other communication before the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Effective Date: The date of the last modification of the Privacy Policy will be displayed at the top of this page, so you are aware of when it was last revised.

Reviewing Changes: Your continued use of our services after any changes or revisions to this Privacy Policy become effective will indicate your agreement with the terms of such revised Privacy Policy. We recommend you review the policy whenever you access our services to stay informed about our information practices and the ways you can help protect your privacy.

If you disagree with any changes to this Privacy Policy, you will need to stop using our services and deactivate your account(s), as applicable.

Contact Information

If you have any questions, concerns, or comments about our Privacy Policy, please feel free to reach out to us at any time. Your privacy is of utmost importance to us, and we are dedicated to safeguarding the personal information you entrust to ScSi Diamonds, LLC.

Contact Details:

Email: For quick and direct communication, please email us at info@scsidiamondsllc.com. We aim to respond to all emails within 48 hours.

Phone: You can also reach us by phone at (713) 714-1657. Our customer service team is available to answer your calls during regular business hours.

Physical Address: If you prefer to contact us in writing or wish to send any physical documents, please use the following address:ScSi Diamonds, LLC
5900 Balcones Drive, Ste 100
Austin, Texas 78731

We value your feedback and are here to ensure that your experience with ScSi Diamonds, LLC is secure and satisfactory. Please reach out with any questions or comments you might have.

Cookie Policy

Use of Cookies: At ScSi Diamonds, LLC, we use cookies and similar tracking technologies to track the activity on our services and hold certain information. Cookies are small data files that are placed on your device (computer or mobile device) when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Purpose of Cookies:

Functionality: Cookies help us to make our website work efficiently, remembering your user preferences and settings.

Analytics: We use cookies to help us understand how our website is being used and how we can improve the user experience. These cookies can track things such as how long you spend on the site and the pages that you visit.

Marketing: Cookies are also used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers.

Managing Cookies: You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Most web browsers also provide functionality that lets you review and erase cookies, including ScSi Diamonds, LLC cookies. Please note that the ScSi Diamonds, LLC website may not function properly without the aid of cookies.

External Sites: Our service may contain links to external sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms of service of every site you visit.

Disclaimer of Responsibility: We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites, products, or services. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Caution: Please be aware that when you use a link to go from our service to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our website, is subject to that website’s own rules and policies.